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FAQ

Frequently Asked Questions

  • How often can I schedule cleaning services?
    We offer flexible scheduling options, including weekly, biweekly, monthly, and as-needed services. Most of our clients choose biweekly service, but we can accommodate your preferred interval.
  • How do I pay for the cleaning services?
    Payment can be made through various methods, including credit card, debit card, bank transfer, cash, check, and Venmo. We will provide you with all necessary details when you book a service.
  • How do I get a quote for your services?
    You can request a free quote by contacting us through our website or giving us a call/text. We'll discuss your needs, schedule a time to meet, and provide you with a tailored estimate.
  • What if I’m not satisfied with the cleaning?
    Your satisfaction is our priority. If you’re not happy with a specific cleaning, please let us know within 24 hours, and we’ll address any issues promptly
  • Do you offer one-time cleaning services?
    Yes, we offer one-time cleaning services in addition to our regular scheduling options. This is perfect for special occasions, move-in/move-out cleaning, or just a deep clean. If you have any other questions or need more information, feel free to reach out to us! We're here to help make your space sparkle!
  • What services does Chattanooga Cleaning Solutions offer?
    We provide a range of cleaning services for both residential and commercial spaces, including houses, apartments, offices, and common areas. Our services can be customized to meet your specific needs.
  • Are your cleaners insured and trained?
    Yes, all our cleaning professionals are fully insured and undergo comprehensive training to ensure quality service and safety in your home or office.
  • Can I change or cancel my appointment?
    Absolutely! We understand that life can be unpredictable. Please give us a call or send us a message to change or cancel your appointment.
  • How do I prepare for a cleaning?
    To ensure a smooth cleaning experience, we recommend picking up personal items and valuables before our team arrives. If there are specific areas you’d like us to focus on, please communicate those to us.
  • What cleaning products do you use?
    We use high-quality cleaning products selected to leave your home clean and smelling great. If you have specific preferences or allergies, just let us know, and we can accommodate your needs.
  • Do I need to be home during the cleaning?
    It'scompletelyuptoyou!Manyclientschoosetobeoutduringthecleaningforconvenience,whileothersprefertobepresent.Justletusknowwhatworksbestforyou.

Still Have Questions?

All Your Cleaning Concerns, Addressed

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